
Cautious optimism was the climate for 2005. Our clients
are asking for more targeted and cost-effective training offerings in
2007 and 2008. Many of our clients are keeping a watchful eye on the
bottom line but understand that training is an investment. Most US companies
are spending just under $1000 per employee per year on training dollars.
How can you offer training in a cost-effective manner?
One option is a concept called “Lunch
and Learns.” Lunch and Learns are training workshops delivered
onsite over an extended lunch hour (1.5-2 hours in length). With a laser-like
focus on a very specific training topic, this option is both cost-effective
and convenient. A range of topics can be covered and many companies
offer one per month or one per quarter. It shows a commitment to training
without the enormous expense typically associated with training (travel,
time out of the office and the cost of the training program itself!).
Participants like the targeted “no nonsense” approach. Lunch
and learns are both practical and informal – a forum where participants
can raise real-life questions that they encounter on the job. Some topics
to consider:
Rewards and Recognition
What do employees want anyway? Many companies feel like they try endlessly
to please employees and nothing ever works. This workshop outlines some
proven strategies for effective programs – even for small budgets.
Cost-effective solutions are discussed.
The Legal Side of HR
Compliance in the world of HR is more complex than ever. In this workshop,
we explore the “alphabet soup” of HR, including FMLA, HIPAA,
ADA, I-9s, AA, EEO, IRCA, FLSA and OSHA is de-mystified. Managers are
given a broad overview of compliance requirements. The session is even
further tailored to discuss specific laws relevant to your company size,
industry and geographic location(s). Definitions of key employment and
labor laws are reviewed in layperson’s terms. This workshop will
show critical decision-makers how to avoid the threat of costly and
time-consuming litigation. Real-life case studies are presented and
analyzed. A must for supervisors and managers.
Interviewing and Selection
Participants will be given:
• Tools to better organize
interviews
• Tips on interview preparation
• Telephone interviews – are they worth it?
• A review of what is legal to ask and what is not
• A strategy on how to handle candidates that are not appropriate
or qualified
• An opportunity to conduct a mock interview
• Behavioral interviewing techniques, including the STAR process
Everyone is Welcome – Diversity,
Respect and Inclusion
Our workforces are truly microcosms of our culture. Our employees
come from different backgrounds and experiences. There is value to recognizing
the differences among us. Learn how to embrace our commonalities and
appreciate our differences. In this session, we discuss how we are different
but also how to look at these differences in a new way. Issues discussed
will be race, gender, ethnicity and disability (or differently abled)
and how our life experiences give us a different lens on the world.
How Business Leaders Can Shape Organizational
Change
Mergers, acquisitions, alliances, partnerships and the like have created
havoc for many US companies trying to improve efficiencies, market share
and profitability. Many companies forget about the “people side”
of organizational change. The people side can include both external
and internal people – customers and employees. A framework for
dealing with change is discussed as well as a practical approach to
the HR issues.
Business and Professional Dress for
the Workplace
Business and professional dress in the workplace has become even more
confusing with the introduction of business casual dress. In this workshop,
we address what is appropriate and what is inappropriate. Using a humorous
approach, participants learn tips and tricks for assessing their attire
before they walk into the workplace (so managers don’t have to!).
We also discuss the message that inappropriate dress sends to others.
This workshop targets entry- and mid-level employees.
Harassment in the Workplace –
Are You Ready?
Harassment suits continue to create legal nightmares for many employers.
Many employers have not provided training to their managers and supervisors.
Unfortunately, these untrained managers and supervisors are unaware
that they are responsible for maintaining a work environment free of
harassment. We will discuss what constitutes sexual harassment and how
a company can ensure a harassment-free workplace. Real-life case studies
and small group breakout sessions ensure that participates leave this
workshop with a solid understanding of the legal issues and a company-specific
plan for compliance. This workshop can also be co-presented with a Boston-based
employment attorney that has extensive experience in this area.
How to Conduct a Performance Review
Employees often complain that they don’t get feedback on their
performance in the workplace. Managers feel that they don’t know
how to give feedback and what is the best way to give feedback. This
workshop provides practical tips for delivering feedback – at
performance review time and throughout the year.
Corporate Ethics – Does it
Matter?
Your company might not be as well known as Tyco or Enron, but sadly
now even well run and ethical companies are now coming under unparalleled
scrutiny. Companies that are guided by sound ethics practices are enjoying
stability and surviving the rocky ride through this unprecedented focus
on corporate ethics while some of their peers are unraveling. Participants
will discuss and debate real-life examples of ethical dilemmas.
Compensation Dilemmas
Compensation is a tricky issue for most US companies. We will present
the most common real-life dilemmas that face US firms – internal
and external equity, salary ranges – do they really work or do
they limit your hiring and promotion decisions, how to interpret external
salary survey data, determining a starting salary, total compensation
– what is included and what is not, pay for performance –
what works and what doesn’t.
Communication for Business
“He can’t communicate.” “I don’t feel
comfortable approaching her.” “She doesn’t listen
to me.” “I can’t get through to him.” Does this
sound familiar? In this session, our focus is on verbal communication
(as opposed to written business communications). We will discuss how
to effectively get the message across, from sender to receiver. The
importance of non-verbal communication will be discussed as well as
communicating difficult information. Practical exercises will put our
skills to work!
Meeting Management NEW
- in response to several clients’ wish lists!
How to effectively lead a meeting. Setting the ground rules and norms
for your meetings. We will discuss agendas and using practical tools
to run more efficient meetings. Learn how to make better use of your
time using a focused approach.
First Beacon Group LLC (www.firstbeacongroup.com)
is a Human Resources consulting practice.
We can be reached at (508) 435-9889.
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